Countries we can't serve

GeneOps Inc. is a US company. We refuse a service in a country only when US law prohibits it, when that country's law expressly prohibits selling genetic testing or interpretation to its residents, or when that country enforces a ban on a resident's genetic sample or data leaving it. Everywhere else, everything we offer is open to you.

Uploads

We can't accept a DNA file for analysis, sell a plan or agent credit, or run the AI agent for anyone in these places.

US sanctions

• Cuba

  US sanctions prohibit GeneOps, a US company, from providing services to Cuba.

  Legal basis: 31 CFR 515.201, 515.204 (Cuban Assets Control Regulations); 31 CFR part 516 (Cuba Sanctions Regulations, EO 14404, effective 2026-09-30) https://www.ecfr.gov/current/title-31/section-515.201

• Iran

  US sanctions prohibit GeneOps, a US company, from providing services to Iran.

  Legal basis: 31 CFR 560.204, 560.201, 560.208 (Iranian Transactions and Sanctions Regulations) https://www.ecfr.gov/current/title-31/section-560.204

• North Korea

  US sanctions prohibit GeneOps, a US company, from providing services to North Korea.

  Legal basis: 31 CFR 510.205, 510.206 (North Korea Sanctions Regulations) https://www.ecfr.gov/current/title-31/section-510.206

• Crimea (Autonomous Republic of Crimea)

  US sanctions prohibit GeneOps, a US company, from providing services to the Crimea region of Ukraine.

  Legal basis: 31 CFR 589.207, 589.208; Executive Order 13685 https://www.ecfr.gov/current/title-31/section-589.207

• Sevastopol

  US sanctions prohibit GeneOps, a US company, from providing services to the Crimea region of Ukraine.

  Legal basis: 31 CFR 589.207, 589.208; Executive Order 13685 https://www.ecfr.gov/current/title-31/section-589.207

• Donetsk oblast, area of the so-called Donetsk People's Republic only

  US sanctions prohibit GeneOps, a US company, from providing services to the so-called DNR and LNR regions of Ukraine.

  Legal basis: Executive Order 14065 § 1; OFAC FAQs 1006 and 1009 https://ofac.treasury.gov/faqs/1006

• Luhansk oblast, area of the so-called Luhansk People's Republic only

  US sanctions prohibit GeneOps, a US company, from providing services to the so-called DNR and LNR regions of Ukraine.

  Legal basis: Executive Order 14065 § 1; OFAC FAQs 1006 and 1009 https://ofac.treasury.gov/faqs/1006

National laws against selling genetic testing to the public

• France

  French law allows genetic examinations only for medical or research purposes and fines anyone who requests one otherwise.

  Legal basis: Code civil art. 16-10; Code pénal art. 226-28-1 (3,750 euro fine on the person requesting) and 226-25, text as quoted in https://www.assemblee-nationale.fr/dyn/17/amendements/2757/AN/20.pdf

• Guadeloupe

  French law allows genetic examinations only for medical or research purposes and fines anyone who requests one otherwise.

  Legal basis: Code civil art. 16-10; Code pénal art. 226-28-1 (3,750 euro fine on the person requesting) and 226-25, text as quoted in https://www.assemblee-nationale.fr/dyn/17/amendements/2757/AN/20.pdf

• Martinique

  French law allows genetic examinations only for medical or research purposes and fines anyone who requests one otherwise.

  Legal basis: Code civil art. 16-10; Code pénal art. 226-28-1 (3,750 euro fine on the person requesting) and 226-25, text as quoted in https://www.assemblee-nationale.fr/dyn/17/amendements/2757/AN/20.pdf

• French Guiana

  French law allows genetic examinations only for medical or research purposes and fines anyone who requests one otherwise.

  Legal basis: Code civil art. 16-10; Code pénal art. 226-28-1 (3,750 euro fine on the person requesting) and 226-25, text as quoted in https://www.assemblee-nationale.fr/dyn/17/amendements/2757/AN/20.pdf

• Réunion

  French law allows genetic examinations only for medical or research purposes and fines anyone who requests one otherwise.

  Legal basis: Code civil art. 16-10; Code pénal art. 226-28-1 (3,750 euro fine on the person requesting) and 226-25, text as quoted in https://www.assemblee-nationale.fr/dyn/17/amendements/2757/AN/20.pdf

• Mayotte

  French law allows genetic examinations only for medical or research purposes and fines anyone who requests one otherwise.

  Legal basis: Code civil art. 16-10; Code pénal art. 226-28-1 (3,750 euro fine on the person requesting) and 226-25, text as quoted in https://www.assemblee-nationale.fr/dyn/17/amendements/2757/AN/20.pdf

• Saint Martin (French part)

  French law allows genetic examinations only for medical or research purposes and fines anyone who requests one otherwise.

  Legal basis: Code civil art. 16-10; Code pénal art. 226-28-1 (3,750 euro fine on the person requesting) and 226-25, text as quoted in https://www.assemblee-nationale.fr/dyn/17/amendements/2757/AN/20.pdf

• Saint Barthélemy

  French law allows genetic examinations only for medical or research purposes and fines anyone who requests one otherwise.

  Legal basis: Code civil art. 16-10; Code pénal art. 226-28-1 and 226-25, applied under the identity-of-legislation regime (not re-read per collectivity)

• Saint Pierre and Miquelon

  French law allows genetic examinations only for medical or research purposes and fines anyone who requests one otherwise.

  Legal basis: Code civil art. 16-10; Code pénal art. 226-28-1 and 226-25, applied under the identity-of-legislation regime (not re-read per collectivity)

• New Caledonia

  French criminal law fines anyone here who requests a genetic examination outside the conditions the law sets.

  Legal basis: Code pénal art. 226-28-1, extended by art. 711-1; bioethics provisions on genetic examination extended by ordonnance n° 2023-53 (article list not read)

• French Polynesia

  French criminal law fines anyone here who requests a genetic examination outside the conditions the law sets.

  Legal basis: Code pénal art. 226-28-1, extended by art. 711-1; bioethics provisions on genetic examination extended by ordonnance n° 2023-53 (article list not read)

• Wallis and Futuna

  French criminal law fines anyone here who requests a genetic examination outside the conditions the law sets.

  Legal basis: Code pénal art. 226-28-1, extended by art. 711-1; bioethics provisions on genetic examination extended by ordonnance n° 2023-53 (article list not read)

Sequencing kits (not yet sold)

We don't sell sequencing kits yet. When we do, we won't send them to the places above, nor to these:

Other US law

• Russia

  US export controls may require a licence to ship our sample kit to Russia; kits are not offered there.

  Legal basis: 15 CFR 746.8(a)(5) and supplement no. 4 to part 746 (HTS 382499 and 901890 listed; CBP ruling N250497 classifies the Oragene Dx saliva kit under 3824.90, now 3824.99; GeneOps kit not yet classified) https://www.ecfr.gov/current/title-15/section-746.8

• Belarus

  US export controls may require a licence to ship our sample kit to Belarus; kits are not offered there.

  Legal basis: 15 CFR 746.8(a)(5) and supplement no. 4 to part 746 (HTS 382499 and 901890 listed; CBP ruling N250497 classifies the Oragene Dx saliva kit under 3824.90, now 3824.99; GeneOps kit not yet classified) https://www.ecfr.gov/current/title-15/section-746.8

National laws against selling genetic testing to the public

• Spain (including the Canary Islands, Ceuta and Melilla)

  Spanish law bans selling human genetic tests to the public by mail or online.

  Legal basis: Real Decreto 942/2025 art. 19.5(c) https://www.boe.es/buscar/act.php?id=BOE-A-2025-21298; engaged only while the kit is sold with disease-risk, carrier or pharmacogenomic content (review.md § 3.3)

Bans on genetic samples leaving the country

• China (mainland)

  Chinese law bars foreign companies from collecting genetic samples in China or taking them out of the country.

  Legal basis: Regulations on the Administration of Human Genetic Resources arts. 7, 27, 38, 41 https://www.gov.cn/zhengce/content/2019-06/10/content_5398829.htm; Biosecurity Law art. 57

How we check

We look at the country of your internet address at the time of each request (we don't store the address), the country of residence you tell us at your first upload, the country your payment card was issued in, and we check every payer's name against US government screening lists; a possible match is reviewed by a person.

An internet address can't tell us which side of the line of contact a place in Donetsk or Luhansk oblast is on, so we treat both oblasts as covered by US sanctions when we check an address.

If you think we got it wrong

If you live somewhere we serve and see this notice, for example because you're travelling or use a VPN, write to ops@geneops.ai and we'll look into it.